8/15/2023 0 Comments Teamviewer tensor licenseIf you choose to scope who will be provisioned to your app based on assignment, you can use the following steps to assign users to the application. The Azure AD provisioning service allows you to scope who will be provisioned based on assignment to the application and or based on attributes of the user. Define who will be in scope for provisioning Learn more about adding an application from the gallery here. However it is recommended that you create a separate app when testing out the integration initially. If you have previously setup TeamViewer for SSO you can use the same application. Add TeamViewer from the Azure AD application galleryĪdd TeamViewer from the Azure AD application gallery to start managing provisioning to TeamViewer. This value will be entered in the Secret Token field of your TeamViewer application in the Azure portal. Click on the Save button.Ĭopy the Token and click OK. Configure TeamViewer to support provisioning with Azure AD Determine what data to map between Azure AD and TeamViewer.Determine who will be in scope for provisioning.Learn about how the provisioning service works.A valid custom identifier from the Single Sign-On configuration available.Application Administrator, Cloud Application administrator, Application Owner, or Global Administrator). A user account in Azure AD with permission to configure provisioning (e.g.The scenario outlined in this tutorial assumes that you already have the following prerequisites: Single sign-on to TeamViewer (recommended).Keep user attributes synchronized between Azure AD and TeamViewer.Remove users in TeamViewer when they do not require access anymore.Mass deployment (MSI package - rollout TeamViewer via script) Group sharing Share a group from the TeamViewer software to a contact that you have in your Computers and Contacts list.Ĭreate custom fields for computers & contacts listĬreate groups & subgroups for computers & contacts list Number of licenses manageable with one accountĭedicated Connection Groups Use concurrent user groups to assign the TeamViewer channels of your license to users from your company profile. a Corporate license) and can use this license to make connections. Licensed users Licensed users are the users in a company profile who are assigned to a specific license (e.g. Managed devices Devices centrally managed within the company profile by the administrator - enables device specific features such as 'Unattended Access' and 'wake on LAN'. Upgrade concurrent connections (channels) User access reporting Report on outgoing connections from an user's device to a remote device.Ĭonnection billing Enables the service provider to set rates and bill their customers (based on support connections). Invite additional participants and session handoverĭevice access reporting Report incoming connections to a device. Remote Quick Steps Predefined set of actions which can be performed with one click That way you can connect into each user session e.g. Terminal server support (connect into user sessions) On a server OS, there is always a server ID, additionally each user profile will have a unique user ID. TeamViewer is compatible with UAC and works automatically on operating systems with User Account Control (UAC). This is an additional security feature of Microsoft Windows. UAC (User Account Control) support With Windows Vista, Microsoft introduced UAC, which leads to a password prompt, whenever administrative activities are being performed. SOS Button Allows your customer to request support from you with a simple double click on a desktop icon. By using the service queue within TeamViewer to manage customer-initiated service cases, your support team can more efficiently organize, prioritize, and resolve them. Service Queue Whether they come in as standard service cases or emergency requests, support tickets can quickly pile up. In-session automation/scripting (number of scripts)įile transfer Various ways of file transfer drag & drop, copy & paste, transfer manager.Īssign service cases to other technicians Manage and distribute incoming support requests (service queue). You can then remotely convert the QuickSupport module to a Host module installation. Remotely install TeamViewer Host Remotely installing a Host module can be accomplished by first connecting using a QuickSupport module. Yes, to a specific number of devices (depends on license) Number of concurrent sessions per concurrent user Maximum number of sessions in separate tabs. Number of devices to connect from Number of devices that can be used to establish an outgoing connection to another device.Ĭoncurrent connections (channels) included Multiple sessions at a time (channels). Switch Sides Switch sides allows you to switch who is remote controlling and who is being remote controlled. VoiP, Video, Chat during remote control session
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